We only serve government clients. Historically, our role has been to help clients use email to communicate and share information with people, while letting people control what information they select to receive by opting-in.

Earlier this year, we launched a collaboration network at the request of clients. We have been really pleased with the reaction– many government agencies want to be open and collaborate. They just need the tools to odo so.

Because all of our clients are on a “shared” platform, we can provide a simple but powerful collaboration mechanism that allows government information from different .gov sites to be presented to citizens during the subscription process. This allows for an Amazon-like, “here’s what others purchased” one-stop experience that provides more information to citizens and greatly increases the number of subscription topics.

This means someone on the CDC website can sign-up for updates from FDA and HHS.gov during the sign up process on CDC.gov via a mashup that brings subscription options from different agencies together in one place. The result: all agencies get more citizens signed up for updates and citizens get something closer to “one-stop” government.

There’s a lot more we can with this, but we need people like you to continue to challenge government to be open to information sharing which means respecting privacy, but not going over the top in maintaining silos between agencies.

On #4 - the lack of RSS feeds on GoC websites is startling, isnt it? And it’s so easy to do.

& on #2 - Would love to hear more about the oral culture as barrier to technology driven change

:+)

I’ll just have to stalk you elsewhere from now on.